HERCode — Privacy Policy

1) What We Collect

Account & Profile: Email, name (optional), profile photo (optional), subscription status.

Usage & Interactions: Test answers, journal entries, reflections, app activity, feature usage, device info (OS, model, app version), IP address, analytics (via third-party tools).

Payment: Handled by Apple/Google; we receive only subscription status (not card details).

2) How We Use Your Data

• Provide, personalize, and improve the Service (insights, recommendations, features).
• Communicate with you (support, updates, marketing if you opt in).
• Ensure security, prevent fraud, and comply with legal obligations.
• Analyze usage trends and develop new features.

3) Sharing & Disclosure

We do not sell your personal data. We may share data with:

• Service Providers: Cloud hosting (Vercel, Supabase), analytics (e.g., Vercel Analytics), email (if applicable), payment processors (Apple/Google).
• Legal Requirements: If required by law, court order, or to protect rights/safety.
• Business Transfers: In case of merger, acquisition, or sale of assets.

4) Legal Basis (GDPR)

For EEA/UK users, we process data based on:

• Contract: To provide the Service you signed up for.
• Legitimate Interest: To improve, secure, and analyze the Service.
• Consent: For marketing or optional features (you can withdraw anytime).
• Legal Obligation: To comply with laws.

5) Your Rights

Depending on your location (especially EEA/UK/California), you may have rights to:

• Access: Request a copy of your data.
• Correction: Update inaccurate information.
• Deletion: Request we delete your data (subject to legal/operational limits).
• Portability: Receive your data in a structured format.
• Objection/Restriction: Object to or limit certain processing.
• Withdraw Consent: For consent-based processing.

To exercise these rights, contact us at hello@hercode.ai. We'll respond within the timeframe required by law (typically 30 days).

6) Data Retention

We keep your data as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we'll delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

7) Security

We use industry-standard measures (encryption, secure servers, access controls) to protect your data. However, no system is 100% secure. You're responsible for keeping your login credentials safe.

8) International Transfers

Your data may be processed in countries outside your own (e.g., USA, EU). We ensure appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions) are in place where required by law.

9) Children's Privacy

The Service is not intended for children under 16 (or the age of digital consent in your country). We do not knowingly collect data from children. If we learn we have, we'll delete it promptly.

10) Cookies & Tracking

We use cookies and similar technologies (e.g., local storage, analytics SDKs) to operate and improve the Service. You can manage cookies via your browser/device settings, but some features may not work without them.

11) Third-Party Links

The Service may link to external sites or services. We're not responsible for their privacy practices. Please review their policies.

12) Marketing & Communications

We may send you updates, tips, or promotional emails if you opt in. You can unsubscribe anytime via the link in the email or by contacting us.

13) Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we'll notify you (e.g., in-app or by email) and, where required, obtain your consent. Continued use after changes means you accept the updated policy.

14) Contact & Complaints

For questions, requests, or concerns: hello@hercode.ai

If you're in the EEA/UK and believe we've mishandled your data, you have the right to lodge a complaint with your local data protection authority.

Simple summary (not legally binding)

• We collect what's needed to run the app and make it better for you.
• We don't sell your data; we share only with trusted service providers.
• You have rights to access, correct, or delete your data.
• We take security seriously, but you should too (keep your password safe!).
• Questions? Email us anytime.